IO Digital - About
About Us

IO Digital

End-to-end capabilities—including creative design, customer experience and e-commerce development—that deliver enduring customer relevance at scale.
IO Digital is headquartered in London with a growing network of regional offices throughout the world. We are leading provider of business process solutions for global organisations. We provide services to clients across the finance, mortgage, banking, mobility, FMCG, and education sectors.
Here at IO, we use the latest technology blended with human intelligence to create meaningful business outcomes. We help organisations, governments, and businesses redefine their interactions with customers and drive growth
We offer support for every phase of your organisation's digital journey to help simplify complex business processes Through our blended strategy. We help you with our end to end services that elevate customer experience, optimise strategy and streamline business processes to create value across your business channels. Our offerings span different verticals:
  • Digitally enhanced contact centres
  • Technology-augmented back offices
  • Digitally empowered E-Commerce platforms
  • Business analytics
  • About Us

    Our Founders

    Owner
    Sandeep Soni

    Sandeep Soni is a global media leader, a marketing enthusiast and a venture capitalist. As a Chairman and CEO he is leading his successful ventures in Digital marketing, Social Media, Design, Digital transformation, BPO and AI assisted chat bot company.

    Based in London, Mr. Soni is credited as one of the industry leaders who pioneered a new global business model and founded IO Digital, India’s first
    Social BPO and perhaps one of the few globally.

    Owner
    Simon Peacock

    After qualifying with the Institute Of Internal Auditors Simon had a successful career in International Corporate Operations with the likes of B&Q, Blockbuster, Pinnacle Group and Virgin Entertaintment before launching his own management consultancy.

    His detailed knowledge and global experience of many industry sectors and operational business models has enabled him to design and build programmes that allow business of all sizes to capitalise on the opportunities offered by the ever evolving digital landscape.

    Our Services

    Our Team
    Algorrithm provides social,digital,creative ideation and design Services through our strategy and technology capabilities.
    as a full service digital agency our essence is to create ties that connect people and brands.We push Ourselves to provide
    unique user experiences that makes people's life easier and exciting.

    Our Team
    IO Digichat is IO Digital's own integrated live agent chats software and service.Our service offers real-time person to person
    communication via proactive Web chat,welcoming and assisting all your website visitors as they enter your site at a fraction
    of the usual cost.Imagine the impact of your website with qualified live sales and service chat agents.

    Our Team
    IO BPO provides call centre capabilities with digital transformation to the world.Our commerce and customer experience
    capabilities provide unique end-to-end services that help you drive revenue and optimize your operations combining our
    deep industry our deep industry know-how,technology insights and global scale.

    Our Team

    Meet the Team

    Our Team Sarthak

    Director-Strategy

    Our Team Taz Qureshi

    Enterprise Account Management

    Our Team Antalaya Varma

    Social Media Lead

    Our Team Sureena Dalal

    Sr. Strategist-Content | Social



    Our Team Rafia Ali

    Head-Training and Edtech

    Our Team Lindsay Roxburgh

    Head Operations

    Our Team Jodie Bright

    Quality / Excellence

    Our Team Ollie Judd

    Transition & Customer Excellence



    Our Team Andy West

    Head Operational Excellence

    Our Team Parul Gogna

    Lead-E-commerce -Operations

    Our Team Nilesh Singh

    Head-CRM / UX-UI

    Our Team Jeevesh Sharma

    Head-IT

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