Top 10 Business Process Outsourcing Services Provider Companies in Delhi NCR

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Top 10 Business Process Outsourcing Services Provider Companies in Delhi NCR

Are you looking to outsource your services but not able to find a reliable service provider yet? Outsourcing your services to business process outsourcing companies can help you reduce fixed cost, improve quality and focus on your business’s core activities. A BPO services firm provides the expert services for business processes which you might not possess in-house or you might want to outsource it because of the additional fixed cost it brings to your business. Finding a good BPO service provider who aligns well with your company is a bit challenging and time-consuming task. Do not worry, we have covered it all for you.

IO Digital:

IO Digital is among the top end to end providers of electronic conversion capacities while in the world. We help organizations, governments and organisations redefine the method by which they serve associated clients and operate their associated ventures. We provide complete, integrated electronic organization and technology solutions,digital promotion, freedom and information to deliver real results for the virtual and real worlds. IO Digital was envisioned by an idea that with a shifting world and way of communicating BPO needs a shift. To make this happen, we have three verticals that help us in changing your business effortlessly and economically. This indicates that you reap the advantages of integrated, scalable tech & back end procedures, in addition to Implementing Crosschannel promoting expertise, greater organisational flexibility & cooperation.

    Services Offered:
  • Digital BPO services
  • Digital customer experience
  • Digital customer & marketing strategy
  • Digital social media & collaboration
  • Digital content services
  • Digital commerce
  • Digital sales
    Clients:
  • Adidas
  • Ferns N Petals
  • Shuttle
  • Clix Capital
  • Mobikwik
  • Reebok
  • 1to1 Progress
  • Book my flowers
  • Ministry of textiles

Listed down below is the top 10 Business Process Outsourcing Services Provider Companies in Delhi NCR:

1.  SUNTEC INDIA

BPO service providers

Founded in 1999, SunTec India is a reputed multi-process IT Outsourcing services company. It has a client base of 7800 organizations, including Fortune 500 brands.

Key highlights:

● ISO 27001:2013 certification for information security & data confidentiality

● Bespoke services, strict and clear SLAs, auditable processes

● Flexible and scalable outsourcing model

Services Offered:

  • Data
  • eCommerce
  • ePublishing
  • Mobile and Web Development
  • Photo Editing
  • Reebok
  • Digital Marketing
  • Content Writing

Featured Services:

● Data Support for AI/ML – Text Annotation, Image Annotation, Video Annotation

Clients:

  • Honda
  • Pepsico
  • Panasonic
  • Nielson
  • Lumens etc.

Location: New Delhi, India
Employees: 1500+
Company’s site Link : https://www.suntecindia.com/

2.  BORDERLESSMIND

BPO service providers-Borderlessmind

Want World’s top 5% talent to work for you? This is the right place for you. BorderlessMind helps companies to grow by hiring the World’s top 5% IT and Non-IT remote talent for their critical projects. Not only the resources are technically sound but are culturally fit too. They match their clients with the best people, process and expertise, and thus helping them succeed.

Process:

(i) Select desired skill

(ii) Fill the form

(iii) Flexible and scalable outsourcing model

And voila Project Kicks off. It is much like hiring a team in-house but a lot easier and painless.

Clients:

  • Samsung
  • Reader's Digest
  • Hyatt
  • GE Capital etc.

Services include:

Hire talent for a particular place. Example, Hire Full Stack Developer in Costa Rice.

Location: Noida, India
Employees: 51-200 employees
Company’s site Link : https://www.borderlessmind.com/

3.  OCTOPUS TECH SOLUTIONS

BPO service providers-Borderlessmind

Octopus Tech Solutions was founded in 2011. Octopus Tech is a next generation call center outsourcing company that has helped companies to reinvent their businesses for the digital age. It is one of the leading outsourcing companies in customer support and website design.

Services Offered:

  • Web Design
  • E-commerce Development
  • Voice Support
  • Non-Voice Support

Clients:

  • Tata Sky
  • Amazon
  • Avant
  • Lifeguard etc.

Location: Gurugram, India
Employees: 50 - 249
Company’s site Link : https://www.theoctopustech.com/

4.   GO4CUSTOMER

BPO service providers-Borderlessmind

Go4customer is a global technocratic organization, providing transformational services in various verticals. The company is based out of Noida, with different centers in Mumbai, Chandigarh, Bangalore, Chennai, Bhopal, Ahmedabad and Jaipur in India, UK, Houston and South Tiverton.

Services Offered:

  • Business Process Services
  • Customer Interactivity
  • Digital and Social Media Marketing

Clients:

  • Timex Group
  • BPCL
  • Tata Motors
  • True Balance etc.

Location: Noida, India
Employees: 250-1000
Company’s site Link : https://go4customer.com/

5.  A1 CALL CENTER

BPO service providers-Borderlessmind

Incorporated in 2009, A1 Call Center started their operations from Data Analysis and Internet Research Project. The company started with 50 employees, and today have grown into a family of 500. In 2010, they began voice operation and took up projects like inbound call center, order processing, etc. They provide IT and ITES services, along with voice process and non-voice process services.

Services Offered:

  • Telemarketing Services
  • Customer Care Support Services
  • Back Office Support

Clients:

  • Network 18
  • Kajaria
  • Forever New
  • Biba
  • Jagran Joshetc.

Location: Noida, India
Employees: 250-1000
Company’s site Link : https://www.a1callcenter.com/

6.  MAX BPO

BPO service providers-Borderlessmind

Established in 1996, Max BPO is one of the leading Outsourcing Service Providers with a varied clientele base of more than 500 clients across the globe. The company operates around the globe with sales and delivery centers in USA, Canada, UK, Australia, and India.

Key highlights:

  • Provide Wide Array of Services
  • Offer Unparalleled Resources
  • Available at your service 24x7
  • Work with Customer Centric Approach
  • Utilize Advanced Technological Solutions
  • Provide Easily Affordable Solutions
  • Secure environment for data security and privacy
  • Trustworthy Outsource Service Partners

Services Offered:

  • Call Center Services
  • Data Management Services
  • Debt Collection Services
  • Logistics BPO Services
  • E-commerce Catalog Management Services
  • Healthcare BPO Services
  • Finance and Accounting Services
  • Digital Publishing Services

Industry Expertise:

  • Telecommunications
  • Banking and Financial Services
  • Travel and Hospitality
  • Manufacturing
  • Travel and Hospitality
  • Energy and Utilities
  • Automotive
  • Logistics
  • Healthcare
  • Publishing
  • Retail and consumer

Location: Noida, India
Employees: 250 - 1000
Company’s site Link :https://www.maxbpooutsourcing.com/

7.  VIRTUSAPOLARIS

BPO service providers-Borderlessmind

Founded in 1993, VirtusaPolaris is an international consulting firm. The company has a Digital Transformation Studio that delivers deep digital engineering and industry expertise through client-specific and integrated agile scrum teams.

Services Offered:

  • Consulting & Design
  • Digital Engineering
  • Cloud Transformation
  • Managed Services

Industry Expertise:

  • Communications
  • Life Sciences
  • Banking and Financial Services
  • Manufacturing
  • Travel and Hospitality
  • Information Services
  • Independent Software Vendors
  • Media and Entertainment
  • Healthcare
  • Insurance
  • Transportation and Logistics

Location: Gurgaon, India
Employees: 1000 - 9999
Company’s site Link :https://www.virtusa.com/

8.  VIRTUAL EMPLOYEE

BPO service providers-Borderlessmind

Virtual Employee is an offshore employee staffing company with a global client base across 33 countries. They hire virtual employees in any domain. The company founded in 2007, has more than 1500 employees.

Services Offered:

  • IT Outsourcing
  • Mobile Apps Development
  • Digital Marketing
  • Data Entry
  • Content Writing
  • Graphics and Web Designing
  • Engineering and Architecture
  • Multimedia and Animation
  • IT Technical Support
  • Virtual Assistant
  • Finance and Accounts
  • Legal Processes
  • Medical Processes
  • BPO
  • MS Office
  • HR and Recruitment

Location: Noida, India
Employees: 1000 - 9999
Company’s site Link :https://www.virtualemployee.com/

9.  GTECHWEBINDIA

BPO service providers-Borderlessmind

Virtual Founded in 2009, Gtechwebindia is a fast growing, trusted, end-to-end ecommerce and digital marketing service provider company based in New Delhi, India.

E-commerce and Digital marketing services include:

  • Ecommerce
  • Online and offline Data Entry
  • Product entry
  • Image editing
  • Data mining
  • Catalog processing
  • Data processing
  • Digital marketing
  • On page optimization
  • Link building
  • Ppc management
  • Email marketing
  • Internet marketing
  • Emailer design
  • Internet Research
  • SEO services
  • Content writing
  • Web designing and development
  • Ecommerce back office services and more.
  • Website maintenance

Clients:

  • Harvey Norman
  • Home and Living.com
  • GardenShed
  • Electric bike and skate etc.

Location: New Delhi, India
Employees: 10 - 49
Company’s site Link : https://www.gtechwebindia.com/

10.  TECHNOUSA CONSULTING SERVICES PVT. LTD.

BPO service providers-Borderlessmind

With more than 9 years of existence, Technousa consulting services Pvt. Ltd. Has more than 100 clients across 31 countries. The company has executed more than 100 projects for small and medium business clients.

Services Offered:

  • Application Services
  • Idea Generation and Requirement elaboration
  • UI/UX and Designing
  • IT and Business consulting
  • Quality Assurance and Testing
  • Marketing and Branding
  • IT Infrastructure Services
  • Writing and Translation Services
  • Admin Services
  • Server management and webmaster services

Clients:

  • Faith Music Missions
  • Hatched.co.uk
  • Radius Financial Group Inc
  • CentraLync etc.

Location: New Delhi, India
Employees: 10 - 49
Company’s site Link : http://www.technousa.com/


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The IO Chat service is quite unique in that it not only provides the website software but also the live “human” agents to handle all visitor website traffic. Capturing leads, converting sales and providing a customer service “wow” 24/7 a day everyday of the year at an extremely low cost.

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The short answer is, if you can gain commercial advantage from having a qualified agent greeting, capturing prospect information and validating enquiries from all your website visitors then the answer is yes

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If you need help with this our tech team will assist you with this task that usually takes less than a minute.

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In order to make Web Chat effective it has to be available at all times and has to be proactive which, to most organisations, is not cost effective. You need to have agents available to cover during breaks, holidays, sickness and out of hours and they need to be focussed on inviting visitors to chat in the critical seconds where the window of opportunity is there to engage.

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Web Chat is like having a sales assistant in your website showroom all day everyday ready to engage with all your website visitors. Greeting them, capturing prospect information and qualifying leads and passing this information to you via e-mail in real-time. This then allows you to respond while the visitor is in the market for your product or service.

Web Chat is proven to:

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  • Provide a qualified resource to engage with visitors during the high value our of hours period.
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